HOW COULD WE HELP?

Frequently asked questions

My device is not compatible. What can I do?
How is the data collected utilized?
The game has stopped launching on my PC. What should I do?

What is PowerZ?

What will my child learn in PowerZ?
How to play PowerZ?
Is PowerZ still in development?
Who is PowerZ designed for?
What subjects does PowerZ currently cover?

Installation & configuration

My device is not compatible. What can I do?
The game has stopped launching on my PC. What should I do?
Do I have to create an account to play PowerZ?
How to download PowerZ?
I am receiving an error 700 message, what do I do?
How do I get the Founder's Pack?

I'm lost ingame

I’m frozen and can’t move when I play PowerZ

Account

How can I delete my PowerZ account?
How can I create a PowerZ account?
How many player profiles can I create?
How do I log in to my account without a password?
How do I delete my child profile?
I haven't created an account, can I play on another device?

Security

Is multiplayer mode really safe?
How is the data collected utilized?

Other

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